Shipping policy

Shipping policy

Last Updated: November 27, 2023

Thank you for shopping at Every Canada Inc. We want to ensure you have a smooth and transparent shopping experience, so please review our shipping policy below.

1. Processing Time

  • Orders are typically processed within 2-7 business days (excluding weekends and holidays). Custom or personalized items may require additional processing time during the ordering process.

2. Shipping Methods and Rates

  • We offer several shipping methods to meet your needs, including standard, expedited, and international options.
  • Shipping rates are calculated based on order weight, dimensions, and destination. You can view the shipping cost during checkout before finalizing your purchase.

3. Estimated Delivery Times

  • Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times are provided at checkout.

4. Tracking Information

  • Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this information to track your package's progress.

5. International Shipping

  • Currently shipping to Canada, US , Europe and Hong Kong.

6. Shipping Delays

  • While we strive to meet estimated delivery times, unforeseen circumstances (e.g., weather, carrier delays) may cause shipping delays. We appreciate your understanding if this occurs.

7. Lost or Damaged Items

Currently, all coffee sales are considered final and non-refundable. However, if you encounter dissatisfaction with your purchase, please get in touch with us at info@everycanada.com, and we will try to address your concerns to your satisfaction.

  • If a lost or damaged parcel occurs, please be aware that the courier assumes responsibility for such occurrences. However, if you experience any problems, feel free to contact us. We are here to assist you and explore potential solutions.

8. Address Accuracy

  • Please ensure your shipping address is accurate and complete to prevent delivery issues. We are not responsible for orders shipped to incorrectly provided addresses.

9. Refunds and Returns

  • For Information on our refund and return policy, please refer to our Refund Policy. 

10. Contact Us

  • If you have any questions or concerns about your order or our shipping policy, don't hesitate to get in touch with us at info@everycanada.com

Changes to This Policy

  • We reserve the right to update or modify this shipping policy anytime. Please check this page periodically for any changes.

Thank you for choosing Every Canada Inc. We appreciate your business and look forward to serving you.